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General Questions

  • How much does Chartable cost?
  • Why does Chartable show different download numbers than my hosting provider?
  • What stats/analytics does Chartable offer that my hosting provider doesn't?
  • The artwork, title, author or RSS feed for my podcast is wrong. How do I update it?
  • How do I update my podcast category on Chartable? I updated it in my RSS feed.
  • How do I change or reset my password?
  • How do I delete or cancel my account?
  • How do I add another podcast to my Chartable account?
  • How do I remove a review?
  • A sponsor/advertiser asked me to install the Trackable prefix on my RSS feed. Do I have to pay?
  • What permissions do the different roles allow?
  • Why is Chartable's server time zone set in UTC?

Categories

  • Account Settings
  • Charts
  • General Questions
  • Integrations
  • SmartAds
  • SmartLinks
  • SmartPromos
  • Trackable Analytics Prefix
  • Tracking
  • Upgrades
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